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November 27, 2017 in Flexible Working

How businesses can cope with work absence

It’s important that employers have a strategic plan in place to deal with staff absences as and when they arise.

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November 15, 2017 in Featured

At the heart of the business community – new community defibrillator installed

With support from us (Virtual Sales Team), The Britannia Inn, based at the centre of the Rushmills business park in Northampton has been installed with a community AED (Automatic External…

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November 13, 2017 in Featured

8 Top Tips for Mothers Returning to Work

Our top 8 tips for mothers returning to the workplace after maternity leave to get back on track for the perfect home/life balance

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October 26, 2017 in General News

How to Create a Positive Work Culture

Virtual Sales Team are passionate about creating a great working environment and team culture We work hard, but we play hard also. We like our offices full of team spirit…

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October 23, 2017 in Uncategorized

Do bosses really fear flexible working requests (and why they really shouldn’t)

The good old Flexible Working Request – enough to strike fear into some boss’ hearts, although why this is the case is a bit of a mystery. We look at…

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October 12, 2017 in Featured, Flexible Working

Work Life Week at Virtual Sales Team

From 2nd – 6th October, the team celebrated Work Life Week. The national campaign was created by Working Families UK charity and raises awareness of employee health, wellbeing and flexible working…

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October 4, 2017 in Featured

Why having a baby need not mean the end of your career

Zoe Brown’s diary was even busier than usual one Thursday. In the morning, she was booked in for a C-section, then at lunch time, she was scheduled to be back…

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September 19, 2017 in Appointment Setting

4 Quick Tips for Appointment Setting

Do you feel like your appointment setting is lacking something, or your team know what they need to achieve but aren’t sure how to get there? We’ve put together the…

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September 18, 2017 in GDPR, General News

Countdown to GDPR

As May 2018 steadily approaches, is your business preparing for GDPR? The EU General Data Protection Regulation (GDPR) will officially become law on 25th May 2018, effectively replacing the current…

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September 14, 2017 in Working Parents

A Lasting New Years Resolution – Spend Quality Time With The Children

So what was your New Years resolution for 2017, and, 9 months in, have you stuck to it? Was it the usual half-hearted promise that didn’t even last out the…

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September 11, 2017 in Appointment Setting, Telemarketing

Why The Client Holds The Key To Successful Telemarketing

It goes without saying that a competent telemarketer is of major importance when it comes to the success of an outsourced telemarketing campaign. Perhaps, not quite as obvious to the success however, is the client themselves

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September 7, 2017 in Flexible Working, Recruitment, Working Parents

Back to School, Back to Reality

It may only be six weeks but the summer holidays seem to last forever for some families. That’s not to say spending time with our children isn’t enjoyable, but in…

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August 25, 2017 in Appointment Setting, Telemarketing

Measuring Campaign Success – Why Quality, Not Quantity, Is King

Gone are the days when a boss would hand out the Yellow Pages and bark at his staff to “bang out some calls”…well they’re hopefully gone anyway! Once upon a…

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August 23, 2017 in Appointment Setting, Telemarketing

The 3 P’s – Key Ingredients of an Appointment Setting Call

It goes without saying that every telemarketer is different and, likewise, every product and service is a different sell. However, great telemarketing calls have commonalities. When observed and utilised, these…

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August 21, 2017 in Recruitment, Telemarketing

Recruiting A Great Telemarketer – 10 Key Traits

Telemarketing is not as easy as it looks! You may think picking up the phone and making a call is easy but there’s a lot more to it than that….

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August 17, 2017 in Appointment Setting, Lead Generation, Telemarketing

Should Telemarketing Companies Ditch The Script?

Should telemarketing calls be unscripted? The debate continues. At Virtual Sales Team, we recognise the benefits of both; however, we have always used unscripted telemarketing as in our experience this…

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August 14, 2017 in Lead Generation

Why Account Management Is Key To Successful Lead Generation

Many appointment setting companies focus purely on numbers when it comes to measuring the success of their clients’ campaigns. Normally a final statistical report is automatically generated and sent over…

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August 10, 2017 in Lead Generation

The Importance Of A Well Planned Lead Generation Strategy

If you’re a marketing manager or part of a new business generation team, you’ll know first-hand that sourcing your leads is a time consuming and frequently fruitless venture. You need…

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August 7, 2017 in Marketing & Sales

How Your Most Valued Asset Can Help To Market Your Company

Everyone in business should know that their biggest asset is their people. Yet few businesses know how their most valued asset can successfully help them to market their company. In…

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August 3, 2017 in Featured, Lead Generation

Following Up On Exhibition Leads

Companies spend a lot of time and money on exhibitions because they realise the value of raising the profile of their brand and the opportunity to generate qualified leads. Maximising…

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July 28, 2017 in Featured, Telemarketing

How is the Government cracking down on telemarketing?

Have the changes made by the Information Commissioner’s Office since 2014 impacted on the number of nuisance telemarketing calls?

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July 24, 2017 in Working Parents

Returning To Work After Children: Top 5 Tips!

Anyone who’s has returned or is looking to return to work after having a family will know it can be a very daunting and upsetting time. The demands of a…

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July 18, 2017 in Flexible Working

Flexible Working Rights – A Right For All

Ever wished you could decrease your working week to less than five days? Government legislation introduced from June 2014 means that all employees have a legal right to request changes…

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July 13, 2017 in Flexible Working

Flexible Working Doesn’t Mean Zero Hours

Debates surrounding the contributions that flexible working and zero hours contracts have on the economy have continued since we originally wrote about this topic in 2014. At that time, the…

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July 12, 2017 in Uncategorized

Virtual Sales Team commended by Britain’s most family friendly and flexible employer awards

We are extremely proud to report that Virtual Sales Team were awarded a commendation in the Best Small Employer category at the Working Families Top Employers Awards. The awards were held…

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July 10, 2017 in Working Parents

Achieving Work/Life Balance

When it comes to returning to the workplace after having a child, parents and carers face a number of challenging obstacles. Childcare One of the biggest complications they face is…

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July 5, 2017 in Marketing & Sales

Marketing Vs. Sales

If you’re familiar with either of these departments then no doubt you’ll have heard each of these departments blaming each other for new business sales revenue being down! Typically, sales…

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June 29, 2017 in Featured

Update: VST Fit for Business event & GDPR

On 25th May 2018, we’re going to see some major adjustments to data protection laws via the new General Data Protection Regulation (GDPR). These are the biggest changes made to data privacy in…

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June 21, 2017 in Featured, VST Successes

Announcement: Next generation Virtual Sales Team logo

We’ve got some exciting news to share with you today. After over ten years in business, we are unveiling a new brand identity and logo. You can expect to see…

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May 25, 2017 in Featured, Flexible Working, Working Parents

Virtual Sales Team shortlisted in Britain’s most family friendly and flexible employer awards

We recently received the fantastic news that we have been shortlisted as Best Small Employer and Best for Flexible Recruitment in the Top Employers for Working Families Awards. The annual…

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April 25, 2017 in Featured, Marketing & Sales

Q&A with Andrew Smart, MD of VST

The business is 10 years old and going from strength to strength, what’s the secret? There’s no secret, other than we always do the very best for our clients and…

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March 3, 2017 in Telemarketing

Committed to keeping our clients ‘appy

We’re pleased to announce that we have launched a new web-based app, enabling our clients to give direct feedback on the service we’re providing. It’s the first of it’s kind…

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February 22, 2017 in Featured, General News

Confidential campaigns don’t need to be a secret

Welcoming new clients is always a pleasure, and its particularly exciting when we form partnerships in new business sectors. We (Virtual Sales Team/ VST) currently work with clients from charities…

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February 16, 2017 in Featured, General News, VST Successes

Virtual Sales Team celebrate 10 years with major expansion 

We (VST) celebrated ten years in business on 1st February 2017. The anniversary comes at a crucial time, as on 24th January we moved to larger premises. The new office, off…

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November 3, 2016 in Lead Generation

Why Quality Scoring Is Essential For Effective Lead Generation

Most companies simply do not have enough time or adequate internal resources to engage in the generation of sales prospects; qualifying leads, separating them into priority groups and nurturing them…

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September 3, 2016 in Appointment Setting

Top Traits of a Great Appointment Setter

Great appointment setters come in a range of guises. Male or female, old or young and with a wide range of career backgrounds, all however have key traits which make…

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September 5, 2015 in Working Parents

Working Fathers’ And The Work-Life Balance

Are men still being ignored when it comes to finding a balance between working and home life? Research carried out back in 2014 suggested that men had overtaken women when…

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September 1, 2015 in Recruitment, Telemarketing

Recruiting Telemarketers? Who Not To Recruit!

There’s no denying that recruiting the right people, in any role, is a tricky business. You only have a short interview time to make a decision about someone. However, it…

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February 3, 2015 in Lead Generation

A Brand New Year! …But The Same Old Way Of Generating Leads? Read On!

“If you do what you always do, you’ll get what you’ve always gotten” This famous quote by Anthony Robbins sums up nicely why businesses need to develop and evolve the…

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January 22, 2015 in VST Successes

If It’s Not Broken… Improve It! VST Announces Major Investment In Technology

Shouldn’t the saying “If it’s not broken, don’t fix it” be banned in the business?! Surely if something isn’t broken, then that’s the time to improve it? Prevention is better…

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June 11, 2014 in VST Successes

Virtual Sales Team Celebrate 100% Quality Score

Virtual Sales Team (VST) have been producing high quality B2B Leads and Appointments for 7 1/2 years, achieving record breaking quarters year on year as UK business confidence returns. The…

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June 27, 2012 in VST Successes

Virtual Sales Team promote pathway to the UK

Virtual Sales Team (VST) have been representing UK businesses in helping to support Dutch investment in the UK since 2012, and what a journey it’s been so far! Working with…

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October 5, 2011 in VST Successes, Working Parents

VST Takes Top Award

Virtual Sales Team (VST) is very proud to announce that we have been given a Top Employer Award by Working Mums for ‘Talent Attraction’ at their national awards event hosted…

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