A results-driven partnership
It would be a cliché for us to say VST is unique. It is true to say that we have adopted a unique approach to recruitment which sets us aside from the rest.
We will help you maximise the sales potential from your leads, by identifying and contacting with your sales suspects.
VST will become, or seamlessly extend, your existing sales and marketing team by offering you the very latest in sales prospects services.
It’s not all about winning new customers. We also appreciate your need to serve existing accounts. We will support you to ensure that these customers receive the best level of service.
Who We Are
Andrew Smart founded Virtual Sales Team in February 2007. Born out of a determination to turn the typical outsourced telemarketing model completely on its head, he used his industry experience to create a completely different concept.
During his time spent working with world-class telemarketing providers Andrew has delivered some of the best telemarketing campaigns in the industry.
Ultimately, we see ourselves as a partner to companies who outsource their telemarketing to us, providing a sales support service and becoming an extension of your sales and marketing teams. We work together with one goal in mind – to deliver a pipeline of prospects that have a genuine interest in your products or services.
“In a future of automation, VST will always be the human, professional and personal extension of your sales and marketing team, adding momentum and certainty to the growth of your business.”
Our Vision by 2021
We will be nationally recognised as the most innovative sales lead generation agency in the U.K with quality sitting at the centre of everything we do.
We will be recognised for exceptional service and unsurpassable client and staff retention rates, placing both of them at the heart of our business’s.
- To be regarded by our clients as a partner rather than a supplier
- To continue to deliver our services through our unique flexible recruitment model
- To deliver results that exceed our customers’ expectations
- To deliver a continuous and tangible ROI figure during all campaigns
- To be regarded as an employer of choice
- To continue to enhance the reputation of the outsourced sales support industry
9 benefits to the VST approach
We believe our unique approach sets us aside from the competition. Explore the reasons why we’re different from other telemarketing companies.
Better Quality Appointments
Our callers are of the highest calibre and competency, this is reflected in your campaign results.
We work to a shorter call burst model. In comparison to long repetitive full-time shifts, bursts of calling activity are proven to deliver significantly better results.
More Sophisticated Conversation
No scripts needed. Our staff have extensive business and life experience. Meaning the calls we make are professional and natural in tone.
Additional Business Contacts
The career profile of our callers means they are still actively involved in the business community, opening up a network of senior business contacts.
Careful Management of Each Campaign
Our callers have the autonomy to conduct your campaign in their own business development style. They take full ownership and are committed to delivering high quality results.
A Superior Image for Your Business
All of our callers held senior roles in their previous careers, this means they’re confident holding business conversations with MDs, Directors of FTSE 500 companies and business owners.
We Uphold The Highest Standards
Our experienced callers are educated, numerate and will communicate with your contacts in the manner you expect and need.
Complete Campaign Flexibility
Our flexible approach means our clients can cost-effectively turn campaign activity up and down. We offer extra resource only when it’s needed, unlike a permanent workforce.
Continuous Brand Knowledge
VST staff work flexible hours and have plenty of support. Our staff are happy, we have a 93% retention rate. This allows knowledge of your brand and products to continually develop.