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Lessons Learnt from Telemarketing

December 14, 2021
0
Telephone on telephone wire

Is Cold Calling Dead?

By Alex Harper | Featured, Lessons Learnt from Telemarketing, Telemarketing | No Comments

In the age of digital marketing where customers can be contacted via so many different channels, it can be easy to think cold calling is no longer an effective technique.   In fact,…

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June 17, 2021
0

Is your business utilising ROI?

By Alex Harper | Featured, Lead Generation, Lessons Learnt from Telemarketing, Marketing & Sales, Telemarketing | No Comments

“Return on Investment (ROI) should be a staple metric of all business activity.”   What is ROI?  ROI is a way of measuring overall performance and evaluating the profitability of…

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August 7, 2018
3

What business problems are you actually solving for your customers?

By Andrew Smart | Featured, Lessons Learnt from Telemarketing | No Comments

This is one of the most important things I’ve learnt this year so far…. When was the last time you asked yourself what business problems you are actually solving for…

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May 24, 2018
4

Lessons Learnt from Telemarketing: No Sale is Guaranteed

By Andrew Smart | Lessons Learnt from Telemarketing, Telemarketing | No Comments

We all know that telemarketing can be a difficult industry to work in and it’s important to remember that, until the dotted line has been signed, no sale is guaranteed. Much as all the signals may all point towards a successful sale, potential customers can still back out at the last minute

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April 27, 2018
3

Lessons learnt from telemarketing: Humans v robots

By Andrew Smart | Lessons Learnt from Telemarketing | No Comments

This month we’re looking at how a “human” approach to telemarking will always win out over “robotic” techniques; i.e. sticking to a script with no room for deviation or natural…

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March 29, 2018
4

Lessons Learnt from Telemarketing: The Art of Small Talk

By Andrew Smart | Lead Generation, Lessons Learnt from Telemarketing, Uncategorized | No Comments

Do you have the art of making small talk down to a T? Can you adapt your style no matter who you’re speaking with to keep the conversation flowing and land a successful lead? The art of small talk is key for telemarkers; is this a skill you have?

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February 27, 2018
4

Lessons Learnt from Telemarketing: Good Manners Make Sales

By Andrew Smart | Lessons Learnt from Telemarketing, Telemarketing | No Comments

It is essential to keep your tone and conversation polite and friendly during a call, even if you’re presented with the opposite from your receiver. You, after all, are the professional, and keeping your manner polite and calm stands much more chance of making sales than coming across as rude.

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January 23, 2018
5

Lessons Learnt from Telemarketing: Rejection is Nothing Personal

By Andrew Smart | Lessons Learnt from Telemarketing, Marketing & Sales, Telemarketing | No Comments

If there’s one thing we’ve learned from our years in the telemarketing sector, it’s that rejection really is nothing personal!

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November 17, 2017
5

Lessons Learnt from Telemarketing: Keeping up with the Industry

By Andrew Smart | Lessons Learnt from Telemarketing, Marketing & Sales, Telemarketing | No Comments

Make sure your staff keep up with the industry for maximum ROI

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Latest News

  • Congratulations Louise Howson, promoted to Virtual Sales Team’s new Managing Director April 20, 2022
  • Telephone on telephone wire
    Is Cold Calling Dead? December 14, 2021
  • What is Lead Generation Marketing? October 5, 2021
  • Venue Booking for Charities September 29, 2021
  • Is your business utilising ROI? June 17, 2021

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