Should telemarketing calls be unscripted? The debate continues. At Virtual Sales Team, we recognise the benefits of both; however, we have always used unscripted telemarketing as in our experience this…
It goes without saying that every telemarketer is different and, likewise, every product and service is a different sell. However, great appointment setting calls have commonalities. When observed and utilised,…
It goes without saying that a competent telemarketer is of major importance when it comes to the success of an outsourced telemarketing campaign. Perhaps, not quite as obvious to the success however, is the client themselves
Telemarketing, how to remain compliant. Telemarketing in the UK is a great way to reach your ideal prospects and create a relationship with your brand, so prospects and callers can…
Virtual Sales Team compile recommendations shared during our weekly campaign reviews. The following lists a sample of the outbound lead generation and appointment setting guidelines. Keep it light When appointment…
What are the “real” differences are between a professional telemarketer and an in-house telemarketer? We have compiled a list that helps assess the choice and what you need to think…
It’s a term many of us are hearing about these days, but what exactly is it and why is it important to understand why many organisations are adopting this approach?…
We all know that telemarketing can be a difficult industry to work in and it’s important to remember that, until the dotted line has been signed, no sale is guaranteed. Much as all the signals may all point towards a successful sale, potential customers can still back out at the last minute
It is essential to keep your tone and conversation polite and friendly during a call, even if you’re presented with the opposite from your receiver. You, after all, are the professional, and keeping your manner polite and calm stands much more chance of making sales than coming across as rude.
If there’s one thing we’ve learned from our years in the telemarketing sector, it’s that rejection really is nothing personal!