At VST, we firmly believe that Summer is the perfect time to build and cleanse your business’ data. Read Louise Howson (Managing Director) and Andrew Smart’s (Founder of VST and…
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VST have recently launched a sales support and training incubator, which looks at teaching everything our sales professionals have learned in 16 years of telemarketing to in-house sales teams. When…
When you think of the telemarketing industry across the last 10 years, similarly to a wide number of industries, the majority of true change and innovation has taken place over…
In the age of digital marketing where customers can be contacted via so many different channels, it can be easy to think cold calling is no longer an effective technique. In fact,…
“Return on Investment (ROI) should be a staple metric of all business activity.” What is ROI? ROI is a way of measuring overall performance and evaluating the profitability of…
Have you ever wondered, when you go to a supermarket and see charity fundraisers standing at the entrance, how they got permission to be there? Chances are VST booked their…
The most common question I am being asked at the moment is, “Is it a good time to be prospecting?” The simple answer is Absolutely Yes! The first half of…
Should telemarketing calls be unscripted? The debate continues. At Virtual Sales Team, we recognise the benefits of both; however, we have always used unscripted telemarketing as in our experience this…
It goes without saying that every telemarketer is different and, likewise, every product and service is a different sell. However, great appointment setting calls have commonalities. When observed and utilised,…
It goes without saying that a competent telemarketer is of major importance when it comes to the success of an outsourced telemarketing campaign. Perhaps, not quite as obvious to the success however, is the client themselves
