Client Success Stories

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BSI Group – Client Stories

VST supported the BSI Group by providing a dedicated calling team that felt like a natural extension of their business. Feedback from BSI and call analysis allowed us to refine our conversations over time, with the team developing a tone of voice truly aligned with BSI’s brand, moving away from scripted sales and towards more genuine engagement. From initial research and surveys through to qualifying data and leads, VST helped BSI better understand their clients, creating more meaningful conversations that led to stronger engagement and continuity throughout the sales process.

Ricoh – Client Stories

VST supported Ricoh by providing a dedicated team who became a natural extension of their business. The team took part in Ricoh’s inductions, learned the company’s culture, and gained a deep understanding of its range of products and solutions. Instead of using scripted sales approaches, our team built genuine conversations with prospects, which led to stronger engagement and higher response rates.

Video Marketing Team – Client Stories

VST supported the ‘Video Marketing Team’ by providing a professional and motivated telemarketing service that challenged their initial concerns about outsourcing. Our team combined thorough quality checks with a focus on understanding genuine prospect needs, which meant every lead had real potential. As a result, Video Marketing Team gained a steady flow of high-quality appointments each week, helping them grow with confidence.

”“We create the space for great work to happen.”
Louise HowsonManaging Director

our values

Execute with Purpose – We focus on outcomes that drive value. Every project has a goal, every hour counts, and every client sees the impact.
Nurture Relationships – Strong partnerships are good business. We keep things clear, collaborative, and built on long-term trust.
Grow Every Day – We level up constantly – new tech, better thinking, smarter delivery. Growth is our mindset, not just our metric.
Act with Integrity – We do what we say, and we own what we do. Internally and externally, we keep it honest and constructive.
Get Things Done – We move fast and smart. We prioritise what matters, and we deliver it without drama.
Empower Each Other – We give people the tools, trust, and space to do their best work. When the team thrives, the business grows.

Create loyal customers that love your brand

Creating loyal customers goes beyond mere transactions. At VST we cultivate meaningful connections by proritising exceptional delivery and personalised interactions. We listen to the needs of our customers and through our extensive experience, design solutions bespoke to their needs and situations.

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see our services

We thrive on helping businesses to grow across all four divisions of the VST Group,
find out below which service is most relevant to you.

VST leads

Reach new heights with our industry-leading new business generation teams

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VST consultancy

Imagine having a team of telemarketers of outsource quality – in-house!

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VST venues

Finding venues to make sure that you are in the right place at the right time!

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VST data

Your customer and prospect data is fluid and will change continuously…

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”Scaling sales or increasing the size of your pipeline is a problem that large and small business have as well as established and new. The facts are that building an inhouse sales team that sticks, is hard. Sales is a process that can be broken down into component parts, let's examine which parts of your process we can help you with.
Andrew SmartPartnerships Director