If you’ve ever tried to build an in-house venues department, you’ll know how difficult, time-consuming and expensive this can be. At VST Venues, we’ve already built this team for you and are certain we can find you venues that your fundraisers and promotional teams have not been to before. This will excite them and create loyalty, and help with your recruitment pipeline, click below to visit our dedicated venue booking site.
vst venues
outsourced venues department
Our Outsourced Venues Department (OVD) operates just like an in-house Venues Team would. Here’s what we handle: booking venues/sites, scheduling shows, making confirmation calls, sending confirmation emails, and planning resources for fundraisers and promotional teams.
In essence, we locate the ideal venues tailored to the unique needs of your field marketers.
vst venues
venue finding service
We recognise that not all customers need ongoing support to fill their team’s schedules. Some may only require a one-time, high-quality training venue or want to explore options outside their usual area.
Even if our outsourced venues department isn’t the right fit for you, VST Venues is here to help. We continuously search for valuable venues, making them accessible through our Pay As You Grow service. Whether you need locations in town centres , retail parks, shopping centres, shows, events, or a single retail venue to promote your products or fundraise for your clients, VST Venues can assist.
Please take a moment to complete the form below, and a member of our team will contact you with the best options.
vst venues
welcome and activation calls
We understand that the job isn’t finished once a new charity donor or customer signs up. Welcome calls are crucial not only for ensuring compliance but also for building strong relationships and fostering long-term support and customer retention.
At the heart of VST Venues is our call centre, staffed by professional and friendly part-time callers who excel at building relationships. They are the perfect team to handle those vital welcome calls and ensure new customers remain engaged for the long term.
All our calls are recorded, and our industry-leading AI software, along with our award-winning QC department, ensures that these calls are not only welcoming and friendly but also fully compliant.
What is your outsourced venues department?
It’s like having a full-time venues team without the overheads. We handle sourcing, negotiation, and coordination of private sites and events space seamlessly.
How does your venue finding service work?
Just give us your brief, location, target demographic, budget and type of event and we’ll return venue options with availability and costs.
What’s the purpose of the Welcome Call & Stewardship Calling service?
It’s a human-first welcome for your event attendees or members. We facilitate efficient onboarding, drive early engagement, and provide hands-on support within 48 hours. Our team supports charitable initiatives, contacting each participant roughly once per quarter. Designed for a hybrid workforce, our female-only, accent-neutral team brings high empathy, with an average age of 42, to every interaction.
Can you manage ongoing venue relationships too?
Yes, we provide ongoing telephone account management to nurture relationships, gather feedback, and negotiate long-term agreements. Since 2012, we’ve successfully booked private sites through many longstanding client relationships.
let’s talk venue finding
get in touch for a free consultation, we’d love to hear from you.
see our other services
We thrive on helping business to grow across all four divisions of the
VST Group find out below which service is most relevant to you
VST incubator
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VST leads
Reach new heights with our industry-leading new business generation teams. Explore our VST lead generation services below:
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VST data
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