Never assume that you know who your next customer is. Doing so can be very risky which is why Virtual Sales Team (VST) takes the time to really understand and get to know our client’s business in as much detail as possible during our industry leading on-boarding process. What you can assume is, we are likely to be the right type of company for you.
Based in Rushmills Business Park, Northampton since 2007, we have earned a fantastic reputation for our commercial, ethical quality of service not only in Northamptonshire, but in the neighbouring Buckinghamshire area too, namely Milton Keynes because of our distinctive approach to telemarketing and that fact we are still considered local!
Company Founder and Managing Director Andrew Smart wanted a different strategy to his outsourcing business. He wasn’t keen on younger, full-time callers who read off a script and don’t stay for long. Andrew felt that calls are usually better received when made by mature, experienced individuals who took the time to get to know the client and their business.
The idea of having predominantly part-time, back to work mums, or semi-retired professionals performing short bursts of high-value calls would provide for a more natural and superior call quality he reasoned. Hence, leading to strong and long-lasting relationships with our clients and importantly too, keeping the knowledge in our business.
This strategy has really paid off.
Working with some well-known Milton Keynes companies since 2009, we specialise in helping businesses in the engineering, manufacturing, technology, as well as professional services areas… just to name a few.
Our unique location sees us close to M1 junction 15, only 20 minutes from Junction 14 Milton Keynes.
Hence Milton Keynes businesses do not have to look far to find a world-class and nationally recognised B2B lead generation and appointment setting agency.
We offer a variety of services such as:
- Appointment Setting
- Lead Generation
- LinkedIn Outreach
- Customer Retention Calling
- Telephone Account Management
… and many more.
Not only has Virtual Sales Team become regionally recognised as one of the most innovative sales lead generation agencies in Northamptonshire, Buckinghamshire and surrounding counties, but we’re also very well known throughout the UK for our ‘Quality First’ and ‘Ethical Approach’ to doing business. Don’t just take our word for it, read our testimonials and case studies to hear from our customers.